DJ/Lighting F.A.Q.S.
Q1. How much do you charge?
We have packages available for almost any budget. From our cost effective entry level D.J.s, to our most experienced interactive D.J.s. Remember, in the D.J. market, you usually get what you pay for. Be aware when making your decisions.
Q2. What type of sound equipment do you use? Is it big? Is it a million watts?
Our sound systems are compact enough to fit in a house, however powerful enough to fill a gym. Modern technology gives us the ability to not have to bring in a massive setup to do the job. Our systems produce crystal clear sound at all volumes, even background dinner style music. We use QSC, JBL, and NEXO. Feel free to research them; we only use the best of the best.
Q3. Do you require a deposit? How much?
Yes, a non-refundable deposit of $300.00 is be received within five days of your booking. This will lock your date, and be credited to your total cost. We require an additional $300.00 non-refundable deposit for the photo booth packages.
Q4. Tell me about your lighting systems?
We have several lighting packages available as budget friendly add ons. Please view our "lighting packages" page for examples. If you are looking for "tailor made" or "extreme" lighting, we use a company that specializes in just that; See-Hear Productions.
Q5. What types of music do you have?
We have a wide variety of music selections all controlled via laptop. When someone makes a request, we can check on it in seconds and possibly play it the next song. Tip: Remember, we can only actually play approximately 15-20 songs an hour.
Q6. Do you keep your music updated? Do you download free music?
Yes, we update our music monthly. We use several companies that specialize in keeping radio stations up to date with the top hits and remixes. We do not download free music.
Q7. Is this web site genuine?
Yes, I typed it myself. What’s funny is if you look at some of the competitors web sites, you will see that they cut and pasted information directly off of this site onto theirs.
Q8. Do you use a written contract?
Yes
Q9. Do you have liability insurance?
Yes. Tip: Some venues require proof of insurance before the D.J. can setup. Check on this ahead of time. It would be awful if you hire a D.J. that does not have liability insurance and the venue requires it. At your request, we will fax or email proof of insurance to the venue before your event happens.
Q10. Are you licensed?
Yes, we do maintain a business license.
Q11. Should we hire a D.J. or a band?
A great band can cost four times what a great D.J./Emcee can charge. A band can usually only play the music that they have practiced. A D.J. can motivate the crowd and have a virtually limitless selection of music. Some events that we play at use a band and a D.J. We also have the Motown entertainment package which incorporates professional singers/entertainers with our service.
Q12. Do you have a backup plan?
Yes, we have backup equipment on site for A and B level D.J. packages. We would have to deliver backup equipment for C level D.J. packages.
Q13. Are all charges included in the price you give us?
As long as we are supplied with accurate venue information by you, any additional travel, lodging, and/or per diem costs are always included in the original base D.J. cost that you are quoted.
Some large venues charge extra for things like "use of the load in elevator" or "an electricity outlet" in these cases, the extra charges would be passed on to the client.
Q14. Tell us about the experience of your D.J.s?
Anyone can D.J., but not everyone can Entertain/Emcee or read a crowd. This is what sets us aside from our competition. We have three different levels of D.J.s.:
Our A level "Lifetime" D.J.s have the most experience and do an excellent job. The owner is rated "A" with over 20+ years experience.
Our B level "Experienced" D.J.s are in the middle and do a good-excellent job.
Our C level "Green" D.J.s are still in training, therefore they perform an average–good job.
We Judge our D.J.s based on performance. Some D.J.s advance rather quickly, but some are stuck a C level for a long time. Our C level D.J.s perform with the higher level D.J.s until they are ready to advance. If you need additional assistance deciding on the most appropriate D.J level for your event, please contact our office.
Q15. When should I book?
A.S.A.P. Our calendar fills up quickly as the date approaches. If you call a year or more in advance, you are pretty much guaranteed to book the date of your choice.
Q16. What do we need to have ready for the D.J.?
The only thing that we require you to have is a 6 foot or comparable sturdy table (skirted if necessary) and electricity within 25 feet of the D.J. area, We do the rest. If you are not able to obtain a table, please let us know in advance, and we will bring one along.
Q17. Can I/we send you guys a list of music to play?
Absolutely, however you might be surprised how well some of our more experienced D.J.s can read the crowd and adjust to their surroundings. We suggest just sending in a few of the songs that you love, and maybe a few of the songs that you wish not to be played. Our beginner "C" D.J.s might need a little more help with the song selections.
If your event is a wedding, there is some song selections that we need turned in at least two weeks before your wedding date(please contact the office for the wedding selection sheet). If you are having a specialized event, where certain music is required, please notify us two weeks before your event occurs. You may email us any requests by visiting the "contact"page.
Q18. Can you tell me more about the photo booths?
Please visit our web site dedicated just to our photo booths for any questions: http://rockitphotobooths.net
Q19. Do you guys accept gratuity/tips
Yes, but that's entirely up to you, and if you thought your D.J./entertainer provided the highest level of satisfaction. Please make any additional gratuity payable directly to your entertainer not to the company.
Q20. What forms of payments do you accept?
We accept cash, checks, money orders, Visa, MC, American Express, Discover, Crescent City Trade Exchange, & 985 Trade. We only accept cash for the final payment on the event date upon our completed setup of equipment, unless arrangements have been made in writing with us ahead of time. Repeat customers, businesses, schools, and universities may pay balance in check day of event if approved with us ahead of time. Checks must be sent in at least 10 days before your event so that they have time to clear. Credit cards can be called in to our office during normal business hours at anytime before the day of your event.
We apologize for having such a strict set of payment guidelines but we have had bad checks and non payees in the past. The D.J.s do not have a way to accept credit cards once they arrive at your event.
Q21. Where do you provide services?
Our basic service area is shown below. We do provide services outside of this radius, including several states, but travel and lodging rates will increase, as distance increases.
New Orleans, Covington, Mandeville, Slidell, Hammond, Folsom, Madisonville, Lacombe, Pontchatoula, Baton Rouge, Bogalusa, Waldheim, Bush, Sun, Hattiesburg, Poplarville, Picayune, Hickory, Pearl River, Crossroads, Pine, Tylertown, Franklinton, Angie, Varnado, Columbia, Sandy Hook, Enon, Isabel, Thomas, Robert, Denham Springs, Walker, Biloxi, Gulf Port, Bay St. Louis, Metairie, Destrahan, Westweigo, Harihan, North Shore, West Bank, Louisiana, Mississippi, Etc... are just a few areas that we provide D.J. / Karaoke / Photo Booth / DJ services.
Photo Booth F.A.Q.S
Your questions, answered-
Why should we choose you over the competition?
We are a full time special events company. We have friendly staff available weekly, during office hours, Monday through Friday for any questions or concerns that you may have. We also keep backup equipment on site for every piece of the photo booth internals (cameras, computers, photo printers, etc.). If there is a failure, we will be back up and running in a matter of moments. Also, if you need D.J. services, you can secure both with one company. We provide a discount if you book both services. We also use DSLR cameras, and die sublimination photo printers. We also offer several types of booths, picture backgrounds, and photo strip templates, that other companies do not have.
Is it possible to book the Photo Booth services separate of the D.J. services?
Absolutely, We have separate staff that will run the photo booth with or without the D.J. services. If you hire the D.J. services and photo booth services, the D.J. will not be involved in photo booth operation. The D.J. can, if you wish, promote the photo booth so that all of the guests are aware of it.
Do you require a deposit? How much?
Yes, a non-refundable deposit of $300.00 must be received within five days of your booking per booking of Photo Booth. This will lock your date, and be credited toward your total cost.
What forms of payments do you take?
We accept cash, checks, money orders, Visa, MC, American Express, Discover, CCTE, & 985 Trade. Final balances are due 3 days before your event date. We only accept cash for the final payment on the event date upon arrival to your event, unless arrangements have been made in writing with us ahead of time. Please make sure you notify us ahead of time if you choose to pay cash on the day of your event. Repeat customers, businesses, schools, and universities may pay balance in check day of event if approved with us ahead of time. Checks must be sent in at least 10 days before your event so that they have time to clear. Credit cards can be paid online or called in to our office during normal business hours at anytime up to 3 days before the day of your event.
We apologize for having such a strict set of payment guidelines but we have had bad checks and non payees in the past. Our staff does not have a way to accept credit cards once they arrive at your event.
Do you use a written contract?
Yes
Are you licensed?
Yes, we do maintain a business license.
When should I book?
A.S.A.P. Our calendar fills up quickly as the date approaches. If you call a year or more in advance, you are pretty much guaranteed to book the date of your choice.
What do we need to have ready for your staff?
We require you to provide electricity within 25 feet of the Photo Booth area. We also require a fast WIFI internet connection if you wish to utilize our advanced social sharing options of the booth. We can also use MIFI internet if your WIFI is not available, however, we can not guarantee it to always work because it requires the reliability of cellular service. You do not need internet for the basic functionality of the photo booth (photo strip printing). Please have a 4-6 foot table available (if none are available, please let us know to bring one).
Do you have liability insurance?
Yes. Tip: Some venues require proof of insurance before the vendor can setup. Check on this ahead of time. It would be awful if you hire another company that does not have liability insurance and the venue requires it. At your request, we will fax or email proof of insurance to the venue before your event happens.
What is the Photo Kiosk Social Sharing Station (included with mirror booth only, or extra charge for regular photo booths)?
This station is separate of the actual photo booth. It communicates with the photo booth and allows your guests to share any picture taken in the photo booth at a later time. If high speed WIFI internet connection is available, your guests can also send their photos to Facebook, Twitter, Pinterest, email, or a cell phone text message.
Can the Enchanted Mirror Booth be used in direct sunlight/outdoors? The touchscreen is based in infra-red technology which means that if there is direct sunlight or if it is very sunny at the venue, the touchscreen might not work properly, animations won't look as vivid or even "washed-out" (similar to looking at your smartphone screen in direct sunlight).